Blog · CMDB and CSDM
CSDM without the pain: a practical path from stage 1 to stage 4
How to adopt the Common Service Data Model in slices your teams can absorb, and measure the health gains as you go.
Read the article Blog · CMDB and CSDMHardware model normalisation in ServiceNow
Why duplicate hardware models creep into the CMDB, how the Hardware Model Normalisation plugin fixes them, and what the daily job, statuses and revert option do.
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