A ServiceNow Premier Partner, and an AI consulting, enterprise service management and cloud company. We design, implement and run ServiceNow across every workflow, and deliver the AI strategy, agents, cloud and infrastructure, and integrations around it.
Incident triage, end to end
A pattern we design and deliver. Your workflow decides the steps.
Ask the platform, get an answer with the work done
Otto, formerly Now Assist, grounded in your CMDB and knowledge.
Every AI system, governed in one place
Discover, govern, secure, observe and measure AI across the enterprise.
Spot the anomaly before users feel it
Health Log Analytics, Event Management and Metric Intelligence on your telemetry.
Vulnerabilities, prioritised and closed
Vulnerability Response and Security Incident Response, tied to the CMDB.
A health score you can act on
Two-week assessment with a prioritised remediation plan.
The newest capabilities, ready for your roadmap
We keep you current with every ServiceNow release.
Trusted by
We advise, implement, integrate and run the whole ServiceNow AI Platform, from a first ITSM rollout to agentic AI across the enterprise.
Modern service desks that resolve faster, cost less to run and give you numbers you can trust.
Trusted data first, so automation and AI make the right decisions.
We help enterprises adopt AI Agents, generative AI and predictive intelligence at scale on the ServiceNow AI Platform.
One front door for employees, with HR cases, journeys and workplace services behind it.
Connected service from first contact to field engineer.
Respond faster and prove compliance, with risk built into every workflow.
Modernise. Automate. Predict. We are a preferred partner for ServiceNow AIOps and hybrid cloud management, with deep capability across Discovery, CMDB, Event Management, cloud governance and AIOps, so operations become proactive: anomalies detected and fixed before they reach the business.
ITOM and AIOps programmes for
Multi-cloud governance offer
We help enterprises adopt AI Agents, generative AI, automation and predictive intelligence at scale on the ServiceNow AI Platform. On clean data, inside your workflows, with governance and measurable value.
AI readiness, data maturity, workflow health and the opportunities worth pursuing.
Your AI roadmap, governance model and operating structure.
Unify and enrich enterprise data through Workflow Data Fabric and integrations.
Deploy AI Agents, generative AI, predictive intelligence and automation.
Scale AI across domains with continuous governance and optimisation.
Measurable business outcomes and continuous value.
ASCEND, our AI and data transformation framework. The structured path to an AI-first enterprise. It starts with an AI readiness assessment: platform health, data maturity and a prioritised use-case roadmap in two weeks.
Book a readiness reviewAlongside consulting, we build products on the platform. Customers use them to run multi-cloud from ServiceNow and to connect the tools their suppliers run. We bring them in where they fit the engagement.
ServiceNow StoreMulti and hybrid cloud self-service and governance on ServiceNow, across AWS, Azure, Google Cloud and Oracle Cloud. A single pane of glass for every deployment, resource, request and cost, with day 1 and day 2 operations under the approvals, change and policies you already run, and every resource recorded in the CMDB.
ITSM ConnectorsBi-directional integrations between ServiceNow and the ITSM tools your suppliers, MSPs and customers run, so tickets, updates and SLAs flow both ways without re-keying.
AI-assisted ServiceNow development on the official SDK, with expert review before anything ships. Our consultants use it on engagements. It has its own site.
aitheor.com
NowAIKitAn open-source MCP toolkit that lets AI assistants work with a ServiceNow instance under the platform's own security. Our consultants use it daily. Documentation and downloads live on its own site.
nowaikit.comFragmented tools and a manual access-card process were replaced with ServiceNow ITSM, Service Catalog and Agent Workspace, with knowledge bases and self-service.
Cloud teams provisioning from many tools moved to one portal with account, project and cloud-admin views, ITOM Visibility, Cloud Provisioning and Governance and tag governance.
“By using ServiceNow ITOM with Intelibliss, we gained end-to-end multi-cloud governance, streamlined provisioning and stronger operational oversight. Intelibliss made this entire journey smooth and highly effective.”
“Thanks to Intelibliss for the smoothest transition of ITSM in our service platform. ServiceNow allows us to embrace best practices into our workflows and connect everything together.”
“We wanted a shared services model that was more transparent and more intuitive for associates. With Intelibliss we can now provide services anytime, on any device, and the feedback has been overwhelmingly positive.”
Financial services, telco and media, manufacturing and supply chain, healthcare and life sciences, and government rely on our experts for their most complex ServiceNow programmes.
Partner Network
Solutions Partner
Azure
Partner
databricksPartner
Claude partner
Partner
The new intelibliss.com brings together the full scope of our work: ServiceNow across every workflow, ITOM and AIOps, enterprise AI, cloud and our own products.
Read the news Blog · CloudServiceNow is preparing CPG and Cloud Services Catalog for deprecation. What stays the same, how a move to OneCloud works in four plain steps, and what you get beyond CPG.
Read the article Blog · Agentic AIMost AI programmes stall on data and governance, not on models. A practical order of work for the first 90 days on ServiceNow.
Read the article Blog · ITOM and AIOpsWhy most Event Management rollouts plateau at correlation, and the four steps that take you to safe, automatic fixes.
Read the article Blog · Agentic AIServiceNow's 2026 announcements, sorted into what to do this quarter, what to plan for and what to ignore for now.
Read the article Blog · CMDB and CSDMHow to adopt the Common Service Data Model in slices your teams can absorb, and measure the health gains as you go.
Read the article Tell us what you are working on, or what is getting in the way. One of our senior experts will get back to you to talk it through, with no commitment and no preparation needed on your side.
