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Products and tools

Our products, built on ServiceNow

Alongside consulting, we build products on the platform. Customers use them to run multi-cloud from ServiceNow and to connect the tools their suppliers run. We bring them in where they fit the engagement, and never as the headline.

OneCloud

Multi and hybrid cloud self-service and governance on ServiceNow, across AWS, Azure, Google Cloud and Oracle Cloud. A single pane of glass for every deployment, resource, request and cost, with day 1 and day 2 operations under the approvals, change and policies you already run, and every resource recorded in the CMDB.

  • A single pane of glass across all your clouds and accounts, plus containers
  • Day 1 and day 2 operations: start, stop, resize, disks, ports, schedules, leases and updates
  • Approvals, change requests, policy as code, price limits and separation of duties
  • Cost before ordering, actual cost from the clouds, ordered versus actual dashboards
  • MSP ready: customers, price plans, reconciliation, branding and domain separation
  • CMDB registration, targeted Discovery, clean removal and a full audit trail
  • Catalog items created automatically from your templates, with Terraform underneath
  • Guided setup assistant, and migration from CPG and Cloud Services Catalog
About OneCloud
AzureAWSGoogle CloudOracle CloudTerraformGitHubGitLabAzure DevOpsBitbucketOpenTofuHCP TerraformKubernetesHashiCorp VaultMicrosoft TeamsSlack

ITSM Connectors

Bi-directional integrations between ServiceNow and the ITSM tools your suppliers, managed service providers and customers run. Tickets, updates, attachments and SLAs flow both ways without re-keying, and each side keeps its own numbering and workflow.

  • Zendesk, Jira Service Management, BMC Helix and other supplier tools
  • Field mapping, state synchronisation and conflict handling configured, not coded
  • Monitoring and retry built in, so dropped messages are visible
About ITSM Connectors
ZendeskJira Service ManagementBMC HelixFreshserviceServiceNow to ServiceNowEmail and REST

Tools our consultants also use

Two products with their own sites, teams and documentation. We use both on engagements and link to them here for completeness.

AI-assisted ServiceNow development on the official SDK, with expert review before anything ships.

aitheor.com

An open-source MCP toolkit that lets AI assistants work with a ServiceNow instance under the platform's own security.

nowaikit.com
Talk to an expert

Want to see a product on your own instance?

We run short demos on your data rather than ours. Tell us which product and what you want it to do.