Intelibliss Talk to an expert
  1. Home
  2. Services
  3. SecOps and IRM
Security and risk

ServiceNow Security Operations and IRM

Respond faster and prove compliance, with risk built into every workflow. We implement Vulnerability Response, Security Incident Response and IRM on a CMDB that tells you what is actually exposed.

Talk to an expertWhat we deliver

Security tooling produces more findings than any team can act on. ServiceNow's value is prioritisation: a vulnerability on a server that runs the payments service is not the same as one on a test box, and only a CMDB with service context can tell the difference. That is why our SecOps work starts with the data.

On the risk side, IRM gives you one register for risks, controls, policies and audits, with evidence collected from the platform rather than chased by email.

Modules and capabilities

Vulnerability ResponseSecurity Incident ResponseConfiguration ComplianceThreat IntelligenceIRM and GRCPolicy and ComplianceBusiness Continuity ManagementThird-party Risk ManagementOtto for SecOps
Delivered by certified consultants, under ISO 27001 and ISO 9001, from the UK, US and India.
What we deliver

SecOps and IRM: what we do for you

Vulnerability ResponseScanner integrations (Qualys, Tenable, Rapid7, Microsoft Defender), risk scoring tied to the CMDB and service map, and remediation tasks routed to the teams that own the assets.
Security Incident ResponseSIEM and SOAR integrations, playbooks, automated enrichment and the metrics your CISO reports on.
Integrated Risk ManagementRisk register, controls, policy management and continuous monitoring with evidence from the platform.
Third-party and business continuityVendor risk assessments, tiering and continuity plans tied to the services they support.
Compliance frameworksISO 27001, NIST, Cyber Essentials, DORA and sector frameworks mapped to controls, so one piece of evidence satisfies many.
Otto for SecOpsIncident summaries and analyst assistance, enabled with the guardrails your security team expects.
How it runs

Our approach

Data firstCMDB, service map and asset ownership, because every priority score depends on them.
IntegrateScanners, SIEM, threat intelligence and ticketing connected.
WorkflowPlaybooks, SLAs and remediation routing agreed with security and operations.
MeasureMean time to remediate, exposure by service and audit readiness on one dashboard.
Outcomes

What changes

  • Vulnerabilities prioritised by the business service they expose, not by CVSS alone
  • Security incidents enriched automatically and worked through consistent playbooks
  • A risk and control register with evidence collected from the platform
  • Audit preparation measured in days rather than weeks
FAQ

Questions we get asked

Does ServiceNow replace our SIEM or scanners?

No. It sits on top of them. Scanners find vulnerabilities, the SIEM raises alerts, and ServiceNow prioritises, assigns, tracks and reports the response using the CMDB for business context.

We are a public-sector or regulated organisation. Can you work with our security requirements?

Yes. We are ISO 27001:2022 certified, our consultants are UK-based where required, and we are used to security questionnaires, supplier assurance and clearance requirements. Our trust page sets out our controls.

Also

Other services

IT service managementTechnology workflowsITOM and AIOpsOperationsCPG and CSC replacementCloudCMDB and CSDMData foundation
Talk to an expert

Talk to us about SecOps and IRM

Tell us where you are and what you want to change. We'll get back to you soon.

Email info@intelibliss.comPhone +44 800 975 0157

Protected by Cloudflare Turnstile. A check only appears if something looks automated.