Trusted where the work is critical

Financial services, telco and media, manufacturing and supply chain, healthcare and life sciences, energy and government rely on our experts for their most complex ServiceNow programmes.

Customer stories

Measured outcomes, not promises

Each story names the problem, what we built and the number that changed. Clients are anonymised where the contract asks for it.

ITSM · Data centres

Efficient service management

Fragmented tools and a manual access-card process were replaced with ServiceNow ITSM, Service Catalog and Agent Workspace, with knowledge bases and self-service.

70%reduction in incident resolution time

52%reduction in access-card processing time

ITOM · Manufacturing

Multi-cloud management with IMGO on ServiceNow ITOM

Cloud teams provisioning from many tools moved to one portal with account, project and cloud-admin views, ITOM Visibility, Cloud Provisioning and Governance and tag governance.

Singlepane of glass for private and public cloud

Autocost calculation from live price books

What clients say

In their words

“By using ServiceNow ITOM with Intelibliss, we gained end-to-end multi-cloud governance, streamlined provisioning and stronger operational oversight. Intelibliss made this entire journey smooth and highly effective.”

Technical Architect · Innovative Digital Services, UK

“Thanks to Intelibliss for the smoothest transition of ITSM in our service platform. ServiceNow allows us to embrace best practices into our workflows and connect everything together.”

Global Delivery Head · Financial services, US

“We wanted a shared services model that was more transparent and more intuitive for associates. With Intelibliss we can now provide services anytime, on any device, and the feedback has been overwhelmingly positive.”

Project Manager · Digital transformation provider

4.92Customer satisfaction, out of 5

65+ServiceNow consultants across the UK, US and India

300+ServiceNow certifications, from CSA to CIS and CAD

20+Enterprise clients, from banks to telecoms

Customers

Sectors

Financial servicesTelecommunications and mediaManufacturing and supply chainHealthcare and life sciencesGovernment and public sectorEnergy and utilities

Customers