London, July 2020. Intelibliss has moved into the Premier segment of the ServiceNow partner programme.
ServiceNow’s global partner segmentation is designed to measure how well a partner supports ServiceNow’s growth strategy and how reliably it delivers a specific outcome for customers. Moving to Premier recognises Intelibliss’s results under that assessment, which looks at the four Cs (committed capacity, competency, customer success and capability) together with go-to-market maturity. Premier partners typically focus on a small number of ServiceNow products rather than the whole portfolio, which suits how we work.
What Premier means in practice
At the time of writing the ServiceNow partner programme has five segments: Registered, Specialist, Premier, Elite and Global Elite. Each step up reflects more certified consultants, more completed implementations and better customer satisfaction scores, verified by ServiceNow rather than reported by the partner.
For customers, the practical difference is confidence. A Premier partner has been through ServiceNow’s assessment of delivery capacity and customer outcomes, has certified people on the products it sells, and has closer access to ServiceNow’s partner resources, training and product teams. For a company of our size and age, reaching this segment within a year of starting is a good indication of the standard we hold ourselves to on each engagement.
Intelibliss specialises in ITSM, ITOM, ITBM, CSM and scoped application development on the Now Platform.
“We at Intelibliss are thrilled to be recognised as a ServiceNow Premier Partner. Our aim and mission are to help customers realise the full potential of the platform,” said the Intelibliss team.
Our consultants and founders have worked with ServiceNow as customers, as vendors, as users and as consultants, so we have a practical view of what the platform can do for an organisation and where implementations go wrong.
About Intelibliss
Intelibliss was founded in 2019 and is based in London, with offices in the US and India. We’re an enterprise service management and cloud consulting company with technical and process experience across several industry sectors. We’ve helped customers build advanced applications on the ServiceNow platform and have a strong track record integrating third-party tools and processes into it.
Our focus is on simplifying service delivery, connecting the systems that don’t talk to each other and automating the processes in between. We also deliver cloud management integrations, combining strategy, technical depth and client-side delivery experience.
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Contact
+44 800 975 0157 info@intelibliss.com
